On-Call Receptionist

CLOSES: 5/23/08

PURPOSE OF POSITION:

Provide on-call customer, reception, and support services for the Marylhurst campus.

ESSENTIAL FUNCTIONS:

1. Staff a busy interactive reception desk.

2. Answer a main, multi-line switchboard in a professional manner.

3. Provide outstanding customer service by greeting and directing students, faculty, and visitors in a considerate, cooperative, and helpful way.

4. Provide miscellaneous office clerical support as needed.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

1. Experience operating a main switchboard preferred. Training will be provided.

2. Ability to handle a high volume of calls in a timely, efficient, and accurate manner.

3. Prior familiarity with a multi-tasking environment.

4. Provide outstanding customer service to a multiple of varying personality types.

5. Ability to diffuse complex or escalating situations.

6. Possess an understanding of problem solving and time management skills.

7. General office skills including knowledge of Microsoft Office Suite software.

PHYSICAL REQUIREMENTS:

1. Ability to sit for extended periods of time.

2. Ability to twist, stoop, or bend.

3. Ability to hear a telephone ring.

4. Ability to remain calm in a stressful situation.

5. Ability to communicate clearly and accurately.

POSITION HOURS:

This is an on-call position requiring flexibility to cover a variety of varying shifts and continually altering quantity of available hours. Position covers regular employees on vacation and extra available hours as required. The main Reception desk operates seven days a week from 8:00am to 10:00pm depending on the schedule of classes.

BENEFITS:

This position does not include the Marylhurst University benefit package.

TO APPLY:

Submit a cover letter and résumé to Human Resources, Marylhurst University, PO Box 261, Marylhurst, OR 97036 by 5:00p.m., Friday, May 23, 2008.