Communication studies alum Tony Coles has been promoted to senior vice president of programming for the west region of Clear Channel Media and Entertainment.
The Certificate in Conflict Resolution and Mediation gives you tools in dispute resolution, negotiation and third-party mediation — skills valued in corporate, government or social service careers.
After completing the program, you will be able to:
- Manage conflict
- Practice interest-based negotiation
- Resolve differences through the mediation process