Becky Olson, communication alum, is a three-time breast cancer survivor and co-founder of Breast Friends, a support group for women with cancer.
The Certificate in Conflict Resolution and Mediation gives you tools in dispute resolution, negotiation and third-party mediation — skills valued in corporate, government or social service careers.
After completing the program, you will be able to:
- Manage conflict
- Practice interest-based negotiation
- Resolve differences through the mediation process